Frequently Asked Questions – The Maple Station Market
1. What is The Maple Station Market?
The Maple Station Market is a local market and deli offering fresh deli items, locally made products, maple treats, gifts, drinks, and seasonal specialties—all in a welcoming, small-town atmosphere.
2. Where are you located?
We’re located at 8 Webster Highway, Temple, New Hampshire.
3. What are your hours?
Monday - Friday: 6am-6pm
Saturday: 7am-6pm
Sunday: 8am-5am
For the most up-to-date schedule, check our website or follow us on social media.
4. Do you serve food?
Yes! We have a full deli with breakfast and lunch options made fresh daily. Plus, we offer seasonal specials, soups, and baked goods made with love (and sometimes maple!).
5. What kind of drinks do you have?
We offer a rotating menu of coffee, espresso, lattes, seasonal maple drinks, and cold beverages.
6. Do you sell Ben’s Sugar Shack products?
Absolutely. You’ll find our full line of maple syrup, maple candy, maple cream and honey right in the market.
7. Is there indoor seating?
Yes! We offer both indoor and outdoor seating so you can relax and enjoy your meal or drink.
8. Can I place a food order ahead of time?
Yes, call us at (603)924-0218 or order online: https://order.toasttab.com/online/the-maple-station-market
9. Do you host events?
We do! From Ice Cream Socials and Car Shows to Photos with Santa, there’s always something fun happening at The Maple Station Market. Follow us on Facebook and Instagram for the latest schedule: @BensSugarShack
10. Do you offer gift cards?
Yes, we offer gift cards that can be used at The Maple Station Market.
11. Is the market family-friendly?
Absolutely! We welcome families, kids, and even well-behaved pets on our outdoor patio. We often have kid-friendly activities during special events.
12. Can I book a private event or tour?
Yes—groups, schools, and clubs can book private sugarhouse tours (seasonally) or coordinate a visit with a meal at the market. Contact us to learn more.
13. Do you carry local products?
Yes! In addition to Ben’s maple products, we carry a selection of locally made jams, baked goods, crafts, snacks, and gifts from other New Hampshire artisans.
14. What’s a Maple Creemee?
A Maple Creemee is a soft-serve ice cream made with real maple syrup. It’s a New England favorite—and yes, ours is as good as it gets.
15. How can I stay updated on specials and events?
Join our email newsletter or follow us on Facebook and Instagram @benssugarshack for updates, daily specials, and event announcements.
Frequently Asked Questions – Ben's Sugar Shack
1. What makes Ben’s maple syrup different?
Ben’s Sugar Shack maple syrup is 100% pure and crafted using traditional methods with a focus on quality, sustainability, and small-batch attention. No additives, no preservatives—just nature’s best.
2. Where is Ben’s Sugar Shack located?
We are located in Temple, New Hampshire.
3. Can I visit the sugar shack?
Yes! We offer seasonal sugarhouse tours starting in March. Visitors can see our evaporator in action, learn about sap collection, enjoy free samples, and browse our market full of maple treats and gifts.
4. Do you offer wholesale or bulk pricing?
Absolutely. We offer wholesale pricing for businesses and large orders. Email Sales@BensMapleSyrup.com to learn more!
5. How should I store maple syrup?
Unopened syrup can be stored in a cool, dark place. Once opened, we recommend refrigerating it to maintain freshness and prevent crystallization.
6. How long does maple syrup last?
If refrigerated, opened syrup can last up to a year or more. If any mold forms, simply remove it and reheat the syrup to boiling—it’s still safe to consume.
7. What is the difference between syrup grades?
We offer a range of syrup grades:
• Golden Color, Delicate Taste – Light and subtle, perfect for pancakes.
• Amber Color, Rich Taste – Well-rounded flavor, a favorite for all uses.
• Dark Color, Robust Taste – Strong, deep maple flavor, great for baking or marinades.
8. Do you offer gift boxes or custom orders?
Yes! We have ready-to-go gift sets and can create custom packages for holidays, corporate gifts, weddings, or special events. Reach out to Sales@BensMapleSyrup.com and we’ll help you build the perfect gift.
9. Are your products organic?
We proudly offer a line of Certified Organic maple syrup and products. Look for the organic label on the product page or packaging.
10. Can I shop online?
Yes! Visit www.bensmaplesyrup.com to browse and order any of our products, including syrup, maple candy, maple cream, honey, gift sets, and more.
11. Do you ship nationwide?
We sure do. We ship throughout the U.S. and offer multiple shipping options at checkout. We also offer local pickup at The Maple Station Market.
12. What’s the best way to contact you?
You can reach us by email at CustomerService@BensMapleSyrup.com or call us directly at (603)924-3111. You can also message us on social media—we’re pretty quick to reply!
13. Is your maple syrup gluten-free and vegan?
Yes! Pure maple syrup is naturally gluten-free and vegan. No additives or animal products are used at any stage.
14. What’s the difference between real maple syrup and pancake syrup?
Real maple syrup is made by boiling down pure maple sap—no additives. Pancake syrups are usually made with high fructose corn syrup and artificial flavoring. Once you try the real thing, there’s no going back!
15. Do you host any events?
Yes! We host a variety of seasonal events, including Maple Tours, Santa Visits, and Ice Cream Socials at The Maple Station Market. Follow us on social media or sign up for our newsletter to stay in the loop.
16. Where does your maple syrup come from?
We source our maple syrup from sugarhouses all across New England and beyond, including our own sugarhouse right here in New Hampshire. Every batch is carefully quality tested to ensure it meets Ben’s high standards for purity, taste, and consistency.